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Terms and Conditions


By placing an order with AZ Sign Shop.com, you agree to the following terms and conditions:

Payment Terms- Walk-up copies are paid at the time of printing Jobs that require presswork and or specialty printing and materials including graphics, digital files etc. are paid in advance. We accept cash, money orders, cashier checks, debit and credit cards. Revolving accounts are also available. A fee of $35.00 for returned checks in addition to amount due.

Purchases made by Credit Card- Purchases made by credit card for the short term may show the vendor as Print Shop, we are in the process of  updating name to azsignshop.. Any Concerns or questions, please contact us.

Quotations/Estimates- Prices are subject to change without notice. We work hard to keep our prices competitive and consistent, but when our vendors increase their prices we may at times have to adjust our prices. We honor our estimates/quotes for 30 days unless otherwise stated. AZ Sign Shop reserves the right to refuse printing of subject matter that we deem inappropriate.

Refund/Return Policy- Cancelled orders require compensation for incurred costs and related obligations and work performed at the time of cancellation. The amount will be calculated and subtracted from the upfront payment. In addition, a 35% administrative fee on the total will be charged for any cancellations.  Balance of any amounts will be held as store credit for future orders. If any costs exceed the amount paid (i.e deposits), you are still obligated to make payment in full. Due to the custom nature of signage, there are no Returns for orders..

Accuracy of Specifications- Quotations are based on the accuracy of specifications provided to us by the customer. If we discover after accepting a digital file that there are corrections or modifications needed we will notify the customer Immediately at which time a decision will be made weather there will be additional costs and how the customer wishes us to proceed. We make every effort to quote a job accurately, but in the event of unforeseen circumstances or costs, we will notify customer if delays will result.

Liability- AZ Sign Shop workmanship and quality follow the general industry standards. AZ Sign Shop warrants that their products meet industry standard. AZ Sign Shop makes no other warranties and no actions or words of AZ Sign Shop officers, employees or agents shall constitute a warranty.

Indemnification- The customer represents that they have the legal right to produce or reproduce all printed materials ordered from the AZ Sign Shop. In the event that a charge, claim, demand or proceeding is made against AZ Sign Shop based upon illegal and or wrongful acts by the customer or that the product produced or printed at the request of the customer infringes any copyright, patent or other proprietary right of any person or contains matter that is slanderous, libelous, defamatory or obscene. The customer shall indemnify and hold AZ Sign Shop harmless from and against any loss, damages, costs and expenses arising from or related to the claim including without limitation: (1) defending AZ Sign Shop against any claim (2) paying any judgment or award against the customer, and (3) reimbursing AZ Sign Shop for any legal fees and expenses it reasonably incurs in responding.

Overruns/Underruns-  AZsignShop.com follows generally accepted Trade Practices. AZ Sign Shop strives to produce the exact amount requested. If there are overruns, we will offer to customer at a reduced price. If customer needs an exact amount, we suggest that a min of 5% overage be ordered at the time the order is placed.

Delivery/Shipping- Quoted prices do not include shipping or handling fees.  Shipping can be arranged, upon request, calculated on the weight shipped. AZ Sign Shop is not responsible for damages incurred during shipping. It is suggested that the customer arrange for insurance with the carrier. FOB is Flagstaff, Arizona.

Claims- By accepting a completed job, the customer acknowledges that the performance is satisfactory. Customer must inspect product upon receipt. No part of a product can be used if customer is putting in a claim against the order. AZ Sign Shop keeps a copy of the job, on file, for 30 days. Claims for defects, damages, or shortages must be made by the customer, in writing, within 7 days from receipt.

Right to Subcontract- AZ Sign Shop reserves the right to subcontract or assign any portion of a job to another company.

Workmanship- AZ Sign Shop will make every effort to provide the highest quality that their equipment is capable or producing. AZ Sign Shop follows Industry Standards. Because of variations that can occur during production, we are not held responsible for those issues which fall within the normal range of acceptable variations, according to trade practices. These variations may include but are not limited to: color variations, offset smudges, picking, cutting, size discrepancies etc. (Refer to the Printers Industry Standards)

Privacy Statement- AZ Sign Shop will not share or sell any information that has been gathered during order processing with anyone. We use our customer information in house, for the sole purpose of order fulfillment.

Samples- AZ Sign Shop can use customers printed products for samples or promotional advertising purposes.

Electronic Manuscripts- Images- Customers are responsible for keeping originals of hard copies and digital files of artwork, transparencies and instructions of all requested work. AZ Sign Shop is not responsible for accidental loss or damage to media supplies by customer or for errors on supplied artwork files, hard copies etc. The customer is responsible for proofing copy/files prior to submitting for reproduction. AZ Sign Shop makes no claims or promises about their ability to complete a job until they have had time to review. AZ Sign Shop assumes no liability for problems that may arise because of content or condition of information given by customer. Unless otherwise requested, customers work request will be fulfilled as submitted. Upon request of customer and for a fee, AZ Sign Shop will review submission (disk, Hard Copies) and point out problems that may affect quality of work. Customer must resubmit corrected work with a written request to perform.
Proofs-  AZ Sign Shop charges a fee for pre-press proofs. It is advised that customer request a proof of their job prior to production so that they can review and approve. Proofs must be returned to AZ Sign Shop marked O.K.or "Revised  Proof Required"  signed by customer. If proofs are waived AZ Sign Shop is not responsible for undetected errors. All requests must be in writing.

Exact Color Matching- There will be a difference between what you see on your computer screen and what is produced. The differences are caused by a variety of reasons such as paper type, ink, equipment etc. AZ Sign Shop will perform our production work as determined by generally accepted trade technical methods. We do not guarantee an exact color match to art submitted.  If art is submitted as any color mode other than CMYK it will be converted to CMYK. We are not responsible for color shifts if original work has not been submitted property. Credit or refund will not be given for non-matching colors or shifts. Please review our File Preperation section for suggestions on how to get the best color for work submission. Inkjet and laser prints will look different than offset printing, and different from wide formate printing. We will produce pleasing colors using standard ink densities. The finished product quality will be the best we can produce according to our equipment abilities. We reserve the right to change our terms and conditions without notice. 

Fees- Depending on the product specifications, additional fees may apply. $35.00 Rip Fee, $65.00 Design Fee, $25.00 layout fee. The fee's listed are not a complete list. Fee's are determined & based by a customer's specifications, difficulty of work, et cetera. If we discover a customer's project will require additional fees, we will notify the customer prior to production work.

Accuracy- Color accuracy of proofs are an approximate facsimili & cannot be guaranteed, because of differences in monitors, proofs are not printed on the same material as the final product so colors will vary depending on final material & production process, also proof colorings are not calibrated or balanced.

General Information- Prefered file type is Adobe PDF. Acceptable applications ( not limited to) are  the Adobe Suite (Illustrator, Indesign, Photoshop). Files submitted in other formats cannot be guaranteed, ie: Microsoft Office Suite. Refer to our File Preperations Guidelines for more information. All files should be fully converted to CMYK format. Embed & Include all fonts. Flatten Images with CMYK in EPS or .tiff formats.

Proofs- First electronic proof is free and will be emailed or shipped to the customer. Production begins after approval of final proof. NO VERBAL APPROVALS, all approvals must be in writing. Prices are subject to change without notice. Prices do not include tax, additional fees, or shipping fees.

Payment- On-line payment is due in advance, unless other arrangements have been made prior to placing an order. 

Copyright- It is the customer's responsibility to verify that their images are legally reproductable & that they have in their possession written approval of respective owners. By placing an order with AZ Sign Shop & it's affiliates, customers agree in the even of any legal issues arising from their order they will hold AZ Sign Shop harlmess. Copywright laws can be views online @ www.copyright.gov.

Content- AZ Sign Shop reserves the right to refuse inappropriate submissions, determined by Az Sign Shop.

Warranties- AZ Sign Shop makes no warranties or guarantees in regard to accuracy of customer submitted files. Proofs are mandatory to be signed off on, prior to production, & will be produced AS IS upon approved by the customer. We are not responsible for damages or loss of revenue that may result from delays in shipping or production. If any of the above limitations do not apply to your state's jurisdictions in part on whole it does not void this document.

Privacy- You must be at least 18 years of age or have assistance from a parent or guardian before using our website.

Changes/Corrections/Errors- We reserve the right to correct inaccuaracies, omissions, prices, descriptions, errors relating to productions, availability, & update information anytime with or without prior notice.

Customer Submitted Information Files- AZ Sign Shop & their affiliates have an unrestricted license to use/display/reproduce/modify/transmit & distribute information & designs given to us by customers to the extent permitted by Law- we reserve the right to use photos of customer artwork/products for use on our website gallery as samples of our work that we have completed. AZ Sign Shop will not sell images or information given to us by customers unless prior written consent has been given.

Indemnity- Customer agrees to defend & hold AZ Sign Shop, it's partners, affiliates, subsidaries, supplier, employees harmless ( including reasonable attorney fees) related to your violation of this agreement.

Third Party- We make no representations or warrienties as to any products or services offerend from a Third Party Vendor.

All services provided by the AZ Sign Shop are subject to these terms and conditions. By requesting AZ Sign Shop to perform services and produce products for you, you are agreeing to our terms and conditions without modification. Customers are responsible for reviewing our terms and conditions prior to submitting request for work. Customers agree to indemnify and hold AZ Sign Shop, its parent and affiliate companies, subcontractors and employees harmless.

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 Why use AZ Sign Shop?
With AZSignShop.com, no more running from shop to shop getting estimates. Our site allows you to conveniently browse, get estimates, and purchase from the comfort of your chair 24/7. Not able to find what you need? Have questions? Contact one of our design specialists Monday through Friday, 9 a.m. to 5 p.m. MST or send us an e-mail. We will respond during our hours of operation.

Dedicated staff, superior quality and fast
turnaround are just a few reasons to use

We use state-of-the-art equipment and high
quality, name brand materials to produce your
superior quality signs.

AZ Sign Shop Guarantee

If you are not completely satisfied with your sign,
let us know and we will make it right.
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AZ Sign Shop.com
2700 S. Woodlands Village Blvd. Suite 300-191.
Flagstaff, Arizona 86001