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Privacy And Security
 
     Privacy Protection

AZ Sign Shop recognizes the importance of maintaining your privacy.
We value your privacy and appreciate your trust in us.

Information Collected:

All data is processed and stored in SSL Secrued Servers in Flagstaff, Arizona.

The information that we collect from you helps us to continually personalize and improve upon your AZ Sign Shop experience. You have the option not to provide certain information, however, withholding information may prevent you from being able to take full advantage of some of our unique web site features.

This section of our privacy policy applies to all information collected by or submitted to AZ Sign Shop.

When you visit our site, we automatically collect some data about you including your IP address. Your IP address is used for AZ Sign Shop's internal use only and helps us diagnose problems with our server and administer our web site. We also automatically track certain information about your activities on our web site. If you are a AZ Sign Shop customer, we link this automatically-collected data to your personally identifiable information. We use this information to do internal research on your interests and to help us better understand and serve you. This information may include click stream data and what browser you are using.

We also store certain types of information when you interact with us on our web site. For example, we use "cookies" and can obtain certain information from your web browser. By transferring these alphanumeric identifiers or cookies that your browser creates at our request in an approved and standardized place on your computer, AZ Sign Shop assigns you a unique customer code and records information about your activity on our site. When you visit or return to our site, we read the cookie to identify you as one of our customers and help you recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. The cookie does not retain your billing information, nor does it save any of your personally identifiable information in an explicit fashion.

Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our site, including our Shopping Cart, will not work properly. This privacy statement covers the use of cookies by AZ Sign Shop only and does not cover the use of cookies by any advertisers.

We may use third-party advertising companies to serve ads on our behalf. These companies may use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. AZ Sing Shop has no access to or control over these cookies. By using these Action Tags AZ Sign Shop does not gain access to any of your information collected by these advertisers nor does it share any of your personally identifiable information such as your name, telephone number or address with these companies unless the advertiser or AZ Sign Shop otherwise notifies you.

AZ Sign Shop occasionally enters into cooperative marketing arrangements with independent companies. Under these cooperative marketing arrangements, our site may display the name and/or brand(s) of the independent company. Personally identifiable information that you supply to us while you are on our site, whether or not our site displays a name or brand of another company, will be handled in accordance with this AZ Sign Shop Privacy Policy and will not be shared with the cooperative marketing company unless AZ Sign Shop otherwise notifies you.

Use of Information:

To carry out certain business functions, such as order fulfillment or e-mail delivery, we sometimes hire other companies to perform these functions on our behalf. These companies have access to the information needed to perform their functions, but are required to keep it secure and confidential and not use it for any other purpose than completing their contractual requirements to AZ Sign Shop. As a part of the normal process of completing your purchase, AZ Sign Shop may provide your personal data to a third party payment processor, such as Monster Merchant, Verisign, or Authorize.net, depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your credit card or financial institution may show the name of a third party payment processor, Such as Authorize.net, instead of or in addition to the AZ Sign Shop name.

Any credit card or similar payment information you submit is used in billing for the specific transaction in which the information was submitted unless otherwise disclosed. Payment information is stored for a time on our secure servers to allow the processing of refunds or to respond to customer inquiries. Immediately after the completion of your AZ Sign Shop online transaction, you may be presented with an opportunity to purchase third party products or services that we believe may be of interest to you. These products and services are offered by, and would be supplied by, independent companies not owned or operated by AZ Sign Shop. If you select one of the presented offers, you will be redirected to the site of the third party. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party. We will not provide your credit card or other payment details to a third party in connection with one of these offers unless you indicate to us that we are authorized to do so.

When you sign up for an account or volunteer information to AZ Sign Shop we require your name and e-mail address. Your e-mail address allows us to contact you with confirmation of your account opening, order confirmations and updates and with your permission, for internal marketing purposes. When placing an order, AZ Sign Shop may also request your shipping address, telephone number, or other demographic information. This information may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. With your permission, it may also be used by our marketing partners to bring you offers of interest.

From time-to-time
AZ Sign Shop may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.

AZ Sign Shop may use aggregate, non-personally identifying information for purposes that we deem necessary. For instance, we will use this non-identifying and aggregate information to better design our web site and to share with advertisers for marketing and promotional purposes. However, in these instances we do not disclose anything that could be used to identify you. We do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described herein without providing you an opportunity to opt-out of such operations.

With your permission, AZ Sign Shop may occasionally make your name, e-mail address or mailing address available to carefully selected, reputable third-party organizations whose products we think might interest you for the purposes of marketing their products or services to you via e-mail or postal mail. During your account registration process we provide you with the opportunity to give your permission for us to share your information with third-party organizations by selecting your specific account preferences. You may activate or deactivate this permission at any time through the Account Update methods outlined below in this Privacy Policy.

It is possible that in the future AZ Sign Shop or its assets may be acquired by another company. It is also possible that AZ Sign Shop may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information may be transferred to the new business entity as one of AZ Sign Shop's assets. In such an event, we will update this policy to notify you of such change in ownership or control of your personal information.

AZ Sign Shop reserves the right to disclose account and personal information when we believe such disclosure is appropriate to comply with the law, to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of AZ Sign Shop or others.

How to manage your account:

If you do not wish for your e-mail address or name to be shared with other organizations or you do not wish to receive e-mail from AZ Sign Shop not pertaining to your orders or account, simply indicate this preference in your account during registration by removing the check mark next to the type of communication you wish not to receive or send and email indicting your wishes. If you wish to change your name, e-mail address, password, or e-mail preferences after you have registered send an email to CustomerService@AZSignshop.com requesting these changes or calling Customer Care or writing t

AZ Sign Shop LLC

    Customer Care
    2355 N. Steves Blvd Suite A
    Flagstaff, Arizona 86004
    USA

If you would like to remove your name from our direct mail or telemarketing lists you may do so by e-mailing or calling Customer Care or writing to the above address. Please note that because we keep track of past transactions for auditing purposes, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of back ups.

Other Websites:

This Privacy Policy applies to only to information collected by this web site. This web site contains links to and is linked from other web sites that are not owned or controlled by AZ Sign Shop. Please be aware that AZ Sign Shop is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave this site and to read the privacy statements of each and every web site you visit that collects personally identifiable information.

Changes to this Privacy Policy:

This privacy policy was last modified on Febuary 23, 2008. AZ Sign Shop may revise this policy from time to time. If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

AZ Sign Shop is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.AZSignShop.com. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. The TRUSTe program covers only information that is collected through this web site. We allow our customers to upload product designs to our site that have been independently created by the customer using various popular third party software design programs. For those customers who desire to use a third party software program to create designs that will be compatible with our site requirements, we make some third party software settings, information, templates, and tools available for download by our customers. The TRUSTe program does not cover the information, if any, that is collected by these third parties when third party information, tools or templates are downloaded or used by a customer.

If you have questions or concerns regarding this statement, you should first contact AZ Sign Shop's Customer Care. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php . TRUSTe will then serve as a liaison with us to resolve your concerns.


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     Secure Encryption

We use Secure Socket Layer (SSL) technology, which is supported by the vast majority of modernInternet browsers. SSL works best when you are using the latest 128-bit encryption versions of eitherMicrosoft Internet Explorer or Netscape Navigator.

SSL technology represents the highest level of security available on the Internet.It automatically encrypts information traveling over the Internet, verifies the identity ofthe transacting servers through certificates and digital signatures, and confirms that theintegrity of message content is maintained throughout transmission.

AZ Sign Shop's minimum requirement for transactions is the standard 40-bit or 56-bit encryptionsupported by the Internet Explorer 5.0 browser. If you are not using this browser, please referto your browser's documentation for information on its security features.

COPYRIGHT POLICY AND COPYRIGHT AGENT

 It is AZ Sign Shop's policy to respect the copyright and intellectual property rights of others. AZ Sign Shop may remove content that appears to infringe the copyright or other intellectual property rights of others. If you believe that AZ Sign Shop or any user of our site has infringed your copyright in any material way, please notify AZ Sign Shop's Copyright Agent, and provide the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest.
 

An identification of the copyrighted work claimed to have been infringed. 

An identification of the material that you claim is infringing so that we may locate it on thesite. 
Your address, telephone number and email address.

A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law.

A statement by you that the above information in your Notice is accurate, made under penalty of perjury, and that you are authorized to act on behalf of the owner of the copyright interest involved.

AZ Sign Shop's Copyright Agent can be reached by mail at:
AZ Sign Shop
2355 N. Steves Blvd Suite A
Flagstaff, Arizona 86004
 info@AZSignShop.com

GOVERNING LAW AND JURISDICTION
The AZ Sign Shops Web site (excluding linked sites) is controlled by AZ Sign Shop from its offices in Flagstaff, Arizona, United States of America. All matters relating to your access to, or use of, this Website shall be governed by the statutes and laws of the State of Arizona, without regard to the conflicts of laws principles thereof.

TRADEMARK INFORMATION
AZ Sign Shop and their representing logos are trademarks and property of AZ Sign Shop.

All other brand and product names are trademarks or registered trademarks of their respective companies.

You may not use any of AZ Sign Shops trademarks without express written permission of AZ Sign Shop. If you are interested in using our trademarks, please contact us at the address above.

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     Password Protection

At AZ Sign Shop, your sensitive information is password protected, adding to the level of security offered by SSL technology. (See Secure Encryption for more information). When you establish an account at AZ Sign Shop, you choose a unique password for your account.

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   Definitions of Terms
Logo- Scanning and Slight Cleanup; simple silhouette; type; complicated logos will be printed digitally on a combination of Vinyl/digital
Word Limit- Based on 8-10 words or less depending on size of substrate, also depends on font size and type.
Over Limit Words- $6.00 per word over 10 word limi will automatically be changed for vinyl lettering. No per word charge for digitally printed products.
Free Ground Shipping- Applies to products that do not exceed a specificed size. Large Items are shipped freight and will incuur national average freight fees.
Custom Cuts- Custom sizes are charged at $10.00 in addition to square ft price of substrate/media.
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     Order Confirmation

AZ Sign Shop sends you an e-mail notice confirming acceptance of each order you place.

If you receive a confirmation for an order you did not place, please e-mail us immediately at customer care.

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AZ Sign Shop AZ Sign Shop AZ Sign Shop
 Why use AZ Sign Shop?
 
With AZSignShop.com, no more running from shop to shop getting estimates. Our site allows you to conveniently browse, get estimates, and purchase from the comfort of your chair 24/7. Not able to find what you need? Have questions? Contact one of our design specialists Monday through Friday, 9 a.m. to 5 p.m. MST or send us an e-mail. We will respond during our hours of operation.

Dedicated staff, superior quality and fast
turnaround are just a few reasons to use
AZSignShop.com.

We use state-of-the-art equipment and high
quality, name brand materials to produce your
superior quality signs.


AZ Sign Shop Guarantee

If you are not completely satisfied with your sign,
let us know and we will make it right.
 
   
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AZ Sign Shop.com
2700 S. Woodlands Village Blvd. Suite 300-191.
Flagstaff, Arizona 86001